Terms & Conditions

Welcome to Crown Surgicals! By accessing or using our website, you agree to comply with the following terms and conditions. Please read them carefully before proceeding. If you do not agree with these terms, kindly refrain from using our services.

1. General Information : Crown Surgicals is a premier exporter of high-quality surgical instruments, committed to delivering exceptional products and services to healthcare providers worldwide. These terms govern the use of our website and services.

2. Use of Website

  • The content on this website is for informational purposes only.

  • Users must not use the website for any illegal or unauthorized purposes.

  • Crown Surgicals reserves the right to modify or discontinue any part of the website at any time without prior notice.

3. Product Information

  • While we strive to ensure accuracy, product descriptions, specifications, and pricing are subject to change without notice.

  • All products are designed and manufactured to meet industry standards; however, we recommend consulting relevant regulations or requirements in your region.

4. Orders and Payments

  • All orders are subject to acceptance and availability.

  • Payment must be made in accordance with the terms provided during the ordering process.

  • Crown Surgicals reserves the right to cancel or refuse orders at its discretion.

5. Shipping and Delivery

  • We ship products globally, with delivery timelines varying based on location and shipping method.

  • Customers are responsible for ensuring accurate shipping details. Delays or losses due to incorrect information will not be the responsibility of Crown Surgicals.

  • Import duties, taxes, and other charges are to be borne by the customer.

6. Warranty and Liability

  • Crown Surgicals ensures that all products meet quality standards at the time of shipment.

  • Warranty claims are limited to defects in material or workmanship under normal use.

  • Crown Surgicals shall not be liable for damages arising from misuse, improper handling, or failure to follow instructions.

7. Returns and Refunds

  • Products may be returned within a specified period, provided they are in their original condition and packaging.

  • Refunds will be processed after inspection of returned items and may exclude shipping costs.

  • Customized or special-order products are non-refundable.

8. Intellectual Property

  • All content on this website, including text, images, and trademarks, is the property of Crown Surgicals.

  • Unauthorized use, reproduction, or distribution of website content is strictly prohibited.

9. Privacy Policy

  • We are committed to protecting your privacy. Please review our Privacy Policy for details on how we handle your personal information.

10. Governing Law

  • These terms and conditions shall be governed by and construed in accordance with the laws of India.

  • Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in India.